Business Analyst (Fintech)

18 квітня 2025

Business Analyst (Fintech)

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About Fintech Farm

Fintech Farm is a UK-based fintech company creating successful neobanks in emerging markets in partnership with local traditional banks. Our achievements are built on a best-in-class product, exceptional customer experience, emotional engagement, viral marketing, and deep expertise in credit decisioning.

One of our founders previously co-founded a highly successful Eastern European neobank with a multi-million customer base. We launched our first market with Leobank in Azerbaijan in 2021, achieving a leading position. Our second market, Liobank in Vietnam, launched in early 2023 and also gained solid traction. More new markets are on the horizon within the next 12 months.

Why Fintech Farm is a Great Place to Work

Our Ambition

We aim to become a leading consumer digital bank brand in each of our markets, making it easy and engaging for customers to manage their finances. You can be a key part of this exciting journey.

Our Culture

Customers: We go above and beyond to deliver an amazing customer experience. We treat our users the way we would want our own families to be treated.

People: We operate as business partners. We think big, act like owners, and work with strong, empowered individuals. We trust each other and avoid micromanagement. Common sense outweighs bureaucracy, and curiosity drives us.

What You Will Be Doing

— Gather and formalize product requirements for savings accounts, business accounts, and payments product development, including business logic and edge cases.

— Communicate with internal stakeholders and external service providers (e.g., payment gateways, card processors, core banking platforms).

— Prepare clear, structured technical requirements for developers, designers, analysts, and marketing teams.

— Work closely with engineers to ensure smooth end-to-end implementation, clarifying requirements, unblocking decisions, and resolving issues throughout the development cycle.

— Review technical documentation, understand API specs, and make informed decisions on integration flows and capabilities.

— Own the product development lifecycle — from discovery to delivery to post-launch improvements.

— Conduct UAT and validate that the delivered features meet the requirements and deliver value to customers.

— Actively collaborate with marketing to position and promote both new and existing products in the app.

— Analyze customer journeys, identify drop-offs, and optimize the UX and business impact of launched features.

Who You Are

— You have solid experience as a Product Analyst, Business Analyst, or Product Owner in developing banking products, preferably in the areas of Savings accounts and/or Business accounts for entrepreneurs.

— Knowledge of English at B1 level or higher.

— Strong analytical and problem-solving skills — you don’t just write down what people say; you challenge assumptions and look for better solutions.

— Comfortable working with technical documentation; you have a good grasp of REST APIs, request/response logic, and can write user stories in Confluence or Jira, documenting everything from UX copy to backend logic.

— You know how to break down complex processes and explain them clearly to both developers and non-tech teams.

— You use AI tools to speed up your workflow — whether it’s drafting a doc or brainstorming edge cases.

— A strong communicator — you keep stakeholders aligned and manage expectations clearly and respectfully.

— You care deeply about the customer experience and are excited to ship features that make banking simpler and smarter.