- ...center metrics ( AHT, FRT, Shrinkage, Adherence ) on scheduling. Will be an advantage: Experience with WFM systems ( Verint, Assembled, Genesys, injixo, NICE, Calabrio , etc.); Skills in process automation ( VBA, Power Automate, Python, SQL are a plus);...AssemblerВіддалена роботаЗа кордоном
- ...validation, and mapping logic Develop and enforce audit trail mechanisms, ensuring all data processing is versioned, traceable Assemble large and complex data sets to meet functional and non-functional business requirements Identify opportunities for internal...AssemblerВіддалена робота